Create an exceptional customer experience by proactively engaging in discussions that give you the opportunity to understand and respond to the customer's needs.
Actively identify opportunities to strengthen CyberPublicity's customer relationships and promote the company's products and services.
Work as a team to ensure that clients get the best advice for their needs and recommend them to the appropriate colleagues.
Show clients the benefits of our services offered and encourage them to use them.
Quickly resolve customer problems
Demonstrate thoroughness and efficiency in a multitasking environment that requires great attention to detail
Stay informed about CyberPublicity's products, services, programs, policies, procedures and Google tools.
Any other task necessary for the operation of the business
You're passionate about customer service.
You like to engage with customers and help them achieve their goals
You have good interpersonal and communication skills, including active listening skills and empathy
You know how to ask appropriate questions and give answers to customers
You know how to quickly connect and converse with customers so that they feel that their customers are important to us You're comfortable with new technologies and have technical skills
You take solve problems by identifying solutions and options that are in the best interest of the customer
You're able to identify opportunities and make quality recommendations
You're able to work in a fast-paced environment and adapt to a change
Oral and written communication skills, in both French and English are essential for this position
What CyberPublicity offers
Trendy Workspace & Dynamic Team
Submit your application
Curriculum Vitae (.pdf, .doc, .docx or .txt)